AI exposure

Flight attendant: will AI take this job?

20%Mostly safe
A robot can push the trolley. It can’t calm a nervous flyer at 10,000 metres.

Why

Safety rules require people on board; service and emergencies are human.

Where to look next

  1. Stay
  2. Cabin crew trainer
  3. Customer experience in aviation

What AI already does

  • Announcements
  • Sales

What stays human

  • Safety
  • Passengers in trouble

Skills worth learning — Transport & logistics

  • Logistics software and planning
  • Specialist licences (ADR, heavy loads)
  • Supervising automated fleets

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For fun, not a forecast. Scores are our rough estimates of how much of a job’s tasks AI can already help with, based on the ILO (2025) and Microsoft Research (2025) studies. Exposure usually means the job changes, not that it disappears — the ILO puts about 1 in 4 jobs worldwide in exposed occupations, but only 3.3% in the highest category.