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AI exposure

IT support: will AI take this job?

70%High exposure
Have you tried asking the chatbot? It has. It still needs you.

Why

Password resets and standard fixes are automated; hardware, on-site work and odd problems are not.

Where to look next

  1. Sysadmin / cloud
  2. Security analyst
  3. IT for small businesses (your own firm)

What AI already does

  • Password resets
  • Standard fixes

What stays human

  • Hardware on site
  • Weird one-off problems

Skills worth learning — Tech & data

  • Building with AI models and agents
  • Security
  • System design and product sense

Similar jobs

Software tester72%Software developer60%Data scientist50%IT admin / DevOps50%UX/UI designer45%Game developer45%
Check another job Play today’s challenge

For fun, not a forecast. Scores are our rough estimates of how much of a job’s tasks AI can already help with, based on the ILO (2025) and Microsoft Research (2025) studies. Exposure usually means the job changes, not that it disappears — the ILO puts about 1 in 4 jobs worldwide in exposed occupations, but only 3.3% in the highest category.