AI exposure

Postal clerk: will AI take this job?

85%Start packing
Even your parcels are tracking you now.

Why

Postal service clerks are the fastest-declining job in the WEF Future of Jobs Report 2025. Delivering in person holds up better than the counter.

Where to look next

  1. Last-mile delivery coordinator
  2. Parcel-locker network technician
  3. Customer service for complex logistics

What AI already does

  • Sorting mail
  • Tracking and notifications

What stays human

  • Doorstep delivery
  • Helping older customers

Skills worth learning — Office & admin

  • Running AI tools and automations
  • Handling exceptions and difficult people
  • Process and project management

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For fun, not a forecast. Scores are our rough estimates of how much of a job’s tasks AI can already help with, based on the ILO (2025) and Microsoft Research (2025) studies. Exposure usually means the job changes, not that it disappears — the ILO puts about 1 in 4 jobs worldwide in exposed occupations, but only 3.3% in the highest category.