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AI exposure

Office clerk: will AI take this job?

80%Start packing
Mate, start training mules. Someone will have to lay the pavements for the robots.

Why

Forms, stamps and rule-following are exactly what AI and automation eat for breakfast. The human part: people who are confused, angry or in trouble.

Where to look next

  1. Case worker who helps people through complex situations
  2. Digital services coordinator (you know the rules — teach them to the system)
  3. Mediator or ombudsman

What AI already does

  • Filling in and checking forms
  • Answering standard questions
  • Routing applications

What stays human

  • Unusual cases and exceptions
  • Helping people who are lost or upset
  • Decisions with legal responsibility

Skills worth learning — Office & admin

  • Running AI tools and automations
  • Handling exceptions and difficult people
  • Process and project management

Similar jobs

Secretary / assistant80%Customer service agent82%Postal clerk85%Data entry clerk92%HR specialist50%Project manager40%
Check another job Play today’s challenge

For fun, not a forecast. Scores are our rough estimates of how much of a job’s tasks AI can already help with, based on the ILO (2025) and Microsoft Research (2025) studies. Exposure usually means the job changes, not that it disappears — the ILO puts about 1 in 4 jobs worldwide in exposed occupations, but only 3.3% in the highest category.