AI exposure
Travel agent: will AI take this job?
75%High exposure
AI booked you a dream holiday. In the wrong Paris. Texas.
Why
Search and booking are fully online; complex trips, groups and crisis help keep human agents relevant.
Where to look next
- Specialist trips (adventure, luxury, accessible)
- Business travel manager
- Tour leader / resident
What AI already does
- Search and booking
- Itineraries
What stays human
- Crisis help abroad
- Tailor-made trips
Skills worth learning — Sales & marketing
- Relationships and negotiation
- Data-driven marketing
- Community building